Payment and Shipping
Paypal and major credit cards (through Paypal Express or Shopify Payment) are acceptable. If these are not something you do, we also accept Direct Fund Transfer within Australia, please contact us to make arrangement.
SHIPPING CHARGES & METHODS
We ship both domestically and internationally.
Domestic (within Australia): we ship via Australia Post. Some larger and more bulky order may require an adjustment to shipping rate. If this is the case, we will contact you regarding any additional charge which may incur prior to processing your order. You will get an opportunity to review your purchase prior to finalising the order or making any payment.
International: Shipping charges depend on your order size and where you are in the world. For International customers please email us for shipping rate. We will send you a quote prior to processing your order.
International delivery may be subject to local Customs levies. Please check with your local authority to ascertain applicable rates. Additional charges must be borne by the purchaser.
Please also note that once the package has been despatched with Australia Post or the mail service provider within your country, we have no to control over the items. Australia Post provides tracking for all parcels and delivery times of 2-7 days in most locations. For international customers we would highly recommend you select a registered post or tracking option at check out.
When do we ship?
Ready-to-ship yarn will be sent out to you as soon as the payment is fulfilled. We will send out notification when your order is shipped and on its way to you.